AI-Powered Business Profile in San Rafael, CA

The City POS- DEMO

  • Serves North Bay businesses
  • Credit card processing specialist
  • POS system installations
  • Multiple payment solutions

Why Customers Choose The City POS- DEMO

Based on 12 customer reviews

  • Local Marin County presence for in-person support
  • Full-service POS system implementation and setup
  • Credit card processing for various business types
  • Experience with restaurant and retail environments
  • Clover and First Data processing partnerships
  • Multi-year track record serving Bay Area businesses

Location & Local Context

Address: 435 Tesconi Cir, Santa Rosa, CA 95401, USA

Phone: (855) 580-2682

Hours: Friday 9:00 AM – 5:00 PM, Monday 9:00 AM – 5:00 PM, Sunday Closed, Tuesday 9:00 AM – 5:00 PM, Saturday Closed, Thursday 9:00 AM – 5:00 PM, Wednesday 9:00 AM – 5:00 PM

Parking: Office parking available, street parking nearby

Peak times: Business hours Monday-Friday 9am-5pm

Nearby neighborhoods: Terra Linda, San Anselmo, Fairfax

Nearby landmarks: Near Downtown San Rafael, Close to Marin County Civic Center, Highway 101 accessible

Services & Offerings

Credit Card Processing

Complete merchant account setup and credit card processing services for businesses of all sizes.

  • Visa, MasterCard, Discover, Amex acceptance
  • Competitive processing rates
  • Monthly statement reporting

POS System Installation

Full point-of-sale system setup including hardware, software, and training for your staff.

  • Clover POS systems
  • Hardware installation and setup
  • Staff training and support

Merchant Account Services

Comprehensive merchant account management including setup, maintenance, and ongoing support.

  • Account setup and approval
  • Rate negotiation and matching
  • Ongoing account management

Payment Solutions Consulting

Business consultation to optimize payment processing and reduce transaction costs.

  • Payment flow analysis
  • Cost reduction strategies
  • System integration planning

Customer Reviews

1.7 out of 5

12 total reviews

Most Frequently Mentioned

  • Fee transparency concerns (8 mentions)
  • Customer service responsiveness (7 mentions)
  • Processing capabilities (5 mentions)
  • Local presence (3 mentions)

Mixed feedback with service quality concerns emerging in recent reviews. 12 total reviews available.

Our companies have enjoyed working with City POS and the team for several years and it has gone extremely well. The responsiveness has been incredible to issues that have come up and they have handled them quickly and with professionalism. City POS certainly goes the extra mile to make sure that the customer is happy and I am happy to recommend them for any business in need of credit card processing and/or a full scale POS implementation. Great company!

Eric Friedlander

Liars on Rates. Total Scammers. If I could rate this company zero stars, I would. Everyone there is unprofessional. From their CEO not returning the 20+ messages left, to Scott Bagala and Perlita being rude or non-responsive on correspondence. In short, they promised to match my existing merchant account rates to earn the business, then had lots of random fees that were added on months later. I had to have Redwood Credit Union step in to help get most of the money back. They I got charged another B.S. fee and Scott's e-mail reply was "didn't RCU already give you a bunch of money back." Wow! Real professional guys! City POS is horrible. Stay away at all costs.

James

If I could give zero stars for this company I would! The salesman(TH) had so many promises about low rates, the best rates…blah,blah,blah. This company didn’t forward tips for 4 1/2 months to my merchant account. When I realized the problem, I brought it to the salesman’s attention(TH). He said, “I’m just a salesman” so “I’ll forward it to the boss”(AH). Well, here we are 11 months later and they STILL haven’t processed all the tips. I still have a massive amounts of declines and chargeback fees and processing fees that this company has done nothing about. Also, in August they didn’t processed 2 weeks of credit card charges or tips, and blamed it on my employees. I have emailed the boss(AH) twice, with no response. This company is full of promises that they don’t stand by. They don’t return emails when there is a problem of this nature. They’ll ghost you. If you go with this company, at some point, You’ll be sorry and regret you ever heard of this company. That’s where I’m at! DON’T SIGN UP WITH THIS COMPANY!!!

DAWN NUNES

Had the worst experience dealing with this company, due to the pandemic I reached out to my so called representative to cancel my POS, he did. Then it turns out I get a $1000 cancellation fee due to early termination, which is part of the contract, I get that. But why didn’t this rep warn me about this fee, that’s his job to keep me informed and have my back. Besides them being expensive and having fees for everything, they really don’t care about small business, they are just trying to squeeze as much money as they can from us. At the end I reached out to the Rep and asked if he could reinstate my account so I could get my money back and keep it going. He did and said that would get my fees returned, they never did and kept charging me the monthly fee. I just took this loss and cancelled completely. Using Square now, much happier , no monthly fees, and the client pays the CC fees if they want to use credit cards

Sergio Valencia

Frequently Asked Questions

We work with restaurants, retail stores, service businesses, and various other merchants throughout Marin County and the North Bay area.

We work to provide competitive processing rates and can often match existing merchant account rates during the sales process.

We specialize in Clover POS systems and can handle complete installation, setup, and staff training for your business.

Setup times vary based on business type and requirements, but we typically complete installations within 1-2 weeks of approval.

Yes, we offer ongoing support for both POS systems and merchant account issues, with local presence in the San Rafael area.

Business Activity

Status: Open for consultations

Peak hours: Weekday business hours

Service focus: POS installations

Popular this month: Clover systems, Processing setup

Similar Businesses Nearby

OrganiCann

4.7 (2223) · 4.4 miles

301 E Todd Rd, Santa Rosa

Grocery Outlet

4.3 (1237) · 1.7 miles

1116 4th St, Santa Rosa

The UPS Store

4.2 (31) · 1.4 miles

711 Stony Point Rd Ste 7, Santa Rosa

Thatz My Dawg

4.9 (16) · 2.4 miles

1825 Ferdinand Ct, Santa Rosa

Dollar Tree

4 (285) · 1.5 miles

2019 Sebastopol Rd, Santa Rosa

Safeway

4 (904) · 5.9 miles

406 N Main St, Sebastopol

People Also Search For

  • POS systems San Rafael CA
  • Credit card processing Marin County
  • Merchant services North Bay CA
  • Clover POS installation San Rafael
0out of 100

Online Visibility Score: Good

How easily local customers can find and choose this business online.

Reviews & Reputation11/35
Online Presence33/33
Business Completeness17/17
Engagement5/15

This business profile is managed with Buzza AI on Clover.

Powered by Buzza AI on Clover

The City POS- DEMO manages this profile with Buzza AI on Clover. Business owner? Manage your listing from your Clover Dashboard.

The City POS- DEMO is part of the Buzza local business network.

Explore local businesses on Buzza →